What should the customer know about your pricing (e.g., discounts, fees)?
Consultations are recommended and cost $250 for up to 2 hours. Pricing for our custom wall treatments start as low as $7 per square foot. Residential interior services are recommended to start at $10k. Commercial services vary in pricing, we recommend contacting us directly for a more tailored quoted and budget recommendations.
What is your typical process for working with a new customer?
We have a simple 5 step process:
Step 1. Let's Chat.
Step 2. Time to meet!
Step 3. Needs, Wants, & Budget.
Step 4. Lay it out!
Step 5. Time to Create!
Before moving forward into a full-scale project we work closely with our clients to ensure they have a clear understanding of how this process works. Communication prior, during, and after this process is important. We encourage our clients to ask questions, call us, email us, get them out; we certainly will! Once we have reached an agreement on the scope of the work and budget, we begin the process of implementing your design. We only work with the most reputable, licensed, insured, and accredited contractors that will best meet our clients needs. 100% of the project cost is due up front. Payment options are available for clients that really want to stretch their budgets and do more over an extended period of time. Remember slow and study won the race! For more information please check out our process page.
What education and/or training do you have that relates to your work?
DKA's lead interior designer, Danielle Kelly, has been designing and creating art for well over 10 years! Starting her career as a retail associate for Banana Republic, she quickly worked her way up to Assistant Visual Director and then became the lead Area Visual Manager for the Benetton Inc. stores in the Georgetown and Pentagon areas of D.C. After graduating from Howard University with her B.B.A, she found the need to spread her wings outside of the world of retail. Danielle began to assist with seasonal window arrangements and everyday decor needs of local salons and shop owners in D.C. and Boston; a trade she inherited from her mother, who spent 32 years in the world of Visual Arts and Merchandising. Danielle's work decorates residences and commercial interiors from Boston, MA to North Carolina.
What types of customers have you worked with?
Danielle Kelly Art has serviced a wide arrange of clientele, from residential to commercial businesses. We have clients who just need furniture refinished to clients who need a complete overhaul of their home or commercial space. See how our clients enjoy our work on our testimonial page now.
Describe a recent project you are fond of. How long did it take?
One of our favorite projects was with a client in D.C. who wanted to turn her powder room into a retreat inspired by her birthplace, Cuba. She commissioned us to install an original abstract tile piece. The rest of the room we built from there. We did everything from the floor, to the ceilings, to the door. It by far was one of the most fun, artistic, and out of the box projects for us! The entire installation was completed in 3 weeks.
What advice would you give a customer looking to hire a provider in your area of work?
Get to know your designer. The relationship you build with your designer should not be a dictatorship. Find a designer who listens to you, addresses any concerns you have, and knows how to keep you focused on your goals with a well-developed plan. This will keep you within budget and on time.
What questions should customers think through before talking to professionals about their project?
1. What is your budget? Does this professional work with any size budget?
2. What are the designer fees? Are they reasonable or will they bust your budget?
3. What's your style? Whats the designer's style?
4. Are you ready to buy everything now? If not, does this designer offer purchasing plans?
5. Does the designer offer post-project support?